Cart 0

Product Care

Candles and melts

Due to the nature of Soy Wax, you may occasionally find blemishes in the appearance of either your candles or your wax melts. These may include lumps, bumps, frosting, or the wax pulling away from the glass. All my products are hand made in North Queensland, so the constantly changing temperature does play a big part in the overall look of the product. While I do strive my best to make sure they are free of any imperfections, unfortunately when your working with a natural product, they sometimes do not want to play the game. Be it made clear though these imperfections have no effect on the way your candles/melts should burn or smell. 

Another thing to be made aware of is that different fragrances have different strengths, I often find that citrus type fragrances tend to be more subtle, whereas woody or foody fragrances are often more powerful. If you’re after something stronger – you might like to give soy wax melts a go.

Why sometimes does your soy candle not smell as strong as some of the well known brands? Many of the big brands use a soy/paraffin blend. Paraffin is amazing at releasing fragrances, however it can create more smoke and soot than soy, and is also a byproduct of petroleum oil. For this reason, I prefer not to use it.

For those that live in Queensland or other places that have quite hot days, you may occasionally find “sweating” on top of your candle. This is caused by the temperature in which your candle is stored so it is always recommended to keep your candles/melts in a cool dry place away from direct sunlight. In the case that your candle does “sweat”, please allow for the moisture to be absorbed back into the candle before lighting!

  • Keep out of reach of children and pets.
  • Always burn on a stable, heat resistant surface in a draft free area.
  • The first burn is your most important burn, allow your wax pool to reach the edge of the jar during each burn, this could take anywhere from 4-5 hours to do so. You do this to get the most out of your candle and to avoid it tunnelling down and wasting the wax around the edges.
  • Always trim your wick before each burn to 5mm.
  • Never burn for longer than 5 hours at a time, and NEVER leave your candle unattended.
  • To avoid smoking when you put out your flame and ruining that beautiful aroma, it may be wise to get a candle snuffer to extinguish your flame.
  • Allow your candle to fully reset before relighting.
  • Stop burning your candle when 2cm of wax remains in the bottom. If you let your candle burn below this, you do run the risk of shattering the jar.
  • Make sure you store your candles in a cool dry place, away from direct sunlight.

Reed diffusers

  • Unscrew lid and remove plastic stopper from top of bottle
  • Replace lid and inert reeds into the bottle
  • Allow a few hours for the reeds to absorb the fragrance oil
  • If diffuser starts to lose scent, stir fragrance with reeds and flip reeds over

Car diffusers

  • It is not recommended for product to be in direct sunlight for long periods of time
  • Unscrew lid and remove plastic stopper – replace lid
  • Tilt bottle two or three times to allow fragrance to be absorbed into wooden lid
  • REMOVE LID AND REPLACE PLASTIC STOPPER TO PREVENT SPILLAGE
  • Hang somewhere suitable and safe where the product can swing freely
  • WARNING: Fragrance oil can be damaging to car interiors if spilt. Wipe immediately with warm soapy water. If not attended to immediately, the contents may burn interiors.
  • If diffuser starts to lose its scent, simply follow these steps again

Essential oils

  • Keep out of reach of children and pets
  • These oils are for diffuser use only
  • Do not apply directly to skin
  • Oils can be damaging to some surfaces if spilt and should be cleaned up immediately
  • WARNING: Do not use while pregnant unless advised by a doctor

Ultrasonic diffusers and electric warmers

Please consult manufacturer’s guide booklet packaged with device.

Bath bombs and soaks

  • Read ingredients to ensure there are no skin allergies.
  • Enter and exit the tub with care as the tub will become slippery.
  • Store in a dry, cool place.

Wine/Champagne Glasses

  • NOT DISHWASHER SAFE.
  • Light hand wash only in warm water.